Return and Refund Policy: 

Centre multi-pieces JMF accepts the return of parts within 15 days of the purchase date under certain conditions. The refund will be made in the same manner as the payment was received once the part has been received and inspected by our team.

Most parts do not have a restocking fee. To ensure that your package is not refused or that fees will be applied, please read the following conditions:

  • They must be new in the original packaging with the label, documentation, accessories and other related parts if applicable. No used or tested parts will be accepted.
  • Electrical / electronic parts or those that have been in contact with gasoline are not refundable or exchangeable. (See the list below*)
  • Special order parts have a 20% return fee automatically.
  • You must complete and send us the return form to have your request approved.

Centre multi-pieces JMF reserves the right to apply a fee (up to 20%) if the above conditions are not respected and even refuse the return.

*List of non-exchangeable or refundable items:

Ignition module
Spark plug
Solenoid
Electric starter
PTO starter switch
Electric clutch
Battery
All parts that have been in contact with oil, gas.

 

Who pays for the return shipping?

If the error is the merchant's, the return costs will be paid by the merchant.

If the error is the consumer's, (wrong number ordered, wrong quantity ordered, giving incorrect information to search for his parts) the return costs will be his responsibility.

* The first transport during the purchase is not refundable during a return.

 

Easy return in 4 steps: 

  1. Complete and send us the return form

    You can find this form below. Once completed, please send the form along with a photo of the part to have your return request approved and learn more about what happens next.

     

  2. Print and stick your return label

    We will send you a shipping label that you will stick on your box following your return request. Please put the form in the box with the return number on it.

     

  3. Ship the box

    Drop off your box at a shipping center depending on the carrier chosen.

     

  4. Receive your refund

Our team will take the time to check the returned part. A refund will then be made in the same manner as the initial payment.

 

Return Form

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